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  • Archive Statistics
  • 2015
  • Client Charter Status Achievement For February 2015
Breadcumb Caption
  • Archive Statistics
  • 2015
  • Client Charter Status Achievement For February 2015

Client Charter Status Achievement For February 2015

pdf  Client Charter Achievement for February 2015

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No.Client CharterNo. of ReceivedNo. of ProcessedAchievement Percentage
1 Investigate and response to every complaint received within 3 days 6 6 100%
2

Appraisal for design approval of certificated machinery
i.  Steam Boiler within 60 days
ii. Unfired Pressure Vessel within 20 days

 

22
591

 

 22
209

 

 100%
35%

3 Approval for registration of Safety and Health Officer (SHO) for any complete application within 30 days 121  112 93%
4 Approval for Competent Person of Hygiene Industry within 30 days 66 50 76%
5 Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days  10 3 30%
6 Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days  18 19 106%
7 Approval for Permission To Install (PTI) a pipelines within 14 days 12 16 133%
8 Approval for Permission To Operate (PTO) a pipelines within 10 days 3 2 67%
9 To commence forensic investigation after receiving notification of accident / incident at work places within 48 hours 1 1 100%
10 Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days 1 1 100%
11 Approval for registration of Occupational Health Doctor (OHD) within 30 days 29 29 100%
12 Response to each application to conduct talk/lecture and exhibition on occupational safety and health 3 3 100%
13 To produce receipt for every payment transaction over the counter payment within 10 minutes  130

130

100%

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