Client Charter Status Achievement For May 2015
pdf Client Charter Achievement for May 2015
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| No. | Client Charter | No. of Received | No. of Processed | Achievement Percentage |
|---|---|---|---|---|
| 1 |
Design appraisal of certificated machinery according to the:
i. Steam Boiler within 45 working days
ii. Unfired Pressure Vessel within 20 working days
|
45
710
|
45
491
|
100%
69%
|
| 2 |
Process the application for registration of Safety and Health Officer (SHO) according to the requirements within 30 working days
|
175 |
168 |
96% |
| 3 | Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days | 5 | 5 | 100% |
| 4 | Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days | 29 | 29 | 100% |
| 5 | Approval for Permission To Install (PTI) a pipelines within 14 days | 7 | 7 | 100% |
| 6 | Approval for Permission To Operate (PTO) a pipelines within 10 days | 49 | 48 | 98% |
| 7 | To process a new application or renewal of a competent person to carry out Industrial Hygiene work within 30 working days after receiving a complete application | 225 | 208 | 92% |
| 8 | To provide technical input and expertise in chemical management issues to internal staff and other agencies within 7 days | 21 | 21 | 100% |
| 9 | Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days | 11 | 11 | 100% |
| 10 | Investigate and response to every complaint received to department within 3 working days | 8 | 8 | 100% |
| 11 | Response to each complete application to conduct talk/lecture and exibition on Occupational Safety and Health within 7 working days | 4 | 4 | 100% |
| 12 | To commence forensic engineering investigation within 48 hours after receiving notification on an accident or incident | 1 | 1 | 100% |
| 13 | To produce receipt for every payment transaction over the counter payment within 10 minutes | 205 | 205 | 100% |
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