Breadcumb Caption
  • Archive Statistics
  • 2014
  • Client Charter Status Achievement For June 2014
Breadcumb Caption
  • Archive Statistics
  • 2014
  • Client Charter Status Achievement For June 2014

Client Charter Status Achievement For June 2014

icon pdf Client Charter Achievement for June 2014

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No.Client CharterNo. of ReceivedNo. of ProcessedAchievement Percentage
1 Investigate and response to every complaint received within 3 days  8  8 100%
2

Appraisal for design approval of certificated machinery
i.  Steam Boiler within 60 days
ii. Unfired Pressure Vessel within 20 days

41
475
41
475
100%
100%
3 Approval for registration of Safety and Health Officer (SHO) for any complete application within 30 days 83 77 93%
4 Approval for Competent Person of Hygiene Indusrty within 30 days 19  13 68%
5 Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days  7  3 43%
6 Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days  43 37 86%
7 Approval for Permission To Install (PTI) a pipelines within 14 days 6 4 67%
8 Approval for Permission To Operate (PTO) a pipelines within 10 days  10 6 60%
9 To conduct inspection and hydrostatic test on pipeline within 14 days  2  2 100%
10 To commence forensic investigation after receiving notification of accident / incident at work places within 48 hours  3 3 100%
11 Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days  3 3 100%
12 Approval for registration of Occupational Health Doctor (OHD) within 30 days  14 14 100%
13 Response to each application to conduct talk/lecture and exhibition on occupational safety and health  5 5 100%
14 To produce receipt for every payment transaction over the counter payment within 10 minutes  164 164 100%

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