Client Charter Status Achievement For April 2015
Client Charter Achievement for April 2015
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| No. | Client Charter | No. of Received | No. of Processed | Achievement Percentage |
|---|---|---|---|---|
| 1 |
Design appraisal of certificated machinery according to the:
i. Steam Boiler within 45 working days
ii. Unfired Pressure Vessel within 20 working days
|
40
761
|
40
508
|
100%
67
|
| 2 |
Process the application for registration of Safety and Health Officer (SHO) according to the requirements within 30 working days
|
163 |
156 |
96% |
| 3 | Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days | 13 | 13 | 100% |
| 4 | Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days | 23 | 23 | 100% |
| 5 | Approval for Permission To Install (PTI) a pipelines within 14 days | 51 | 51 | 100% |
| 6 | Approval for Permission To Operate (PTO) a pipelines within 10 days | 20 | 20 | 100% |
| 7 | To process a new application or renewal of a competent person to carry out Industrial Hygiene work within 30 working days after receiving a complete application | 157 | 157 | 100% |
| 8 | To provide technical input and expertise in chemical management issues to internal staff and other agencies within 7 days | 25 | 25 | 100% |
| 9 | Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days | 28 | 28 | 100% |
| 10 | Investigate and response to every complaint received to department within 3 working days | 22 | 22 | 100% |
| 11 | Response to each complete application to conduct talk/lecture and exibition on Occupational Safety and Health within 7 working days | 5 | 5 | 100% |
| 12 | To commence forensic engineering investigation within 48 hours after receiving notification on an accident or incident | 1 | 1 | 100% |
| 13 | To produce receipt for every payment transaction over the counter payment within 10 minutes | 183 | 183 | 100% |
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