Client Charter Status Achievement For December 2015
pdf Client Charter Achievement for December 2015
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| No. | Client Charter | No. of Received | No. of Processed | Achievement Percentage |
|---|---|---|---|---|
| 1 |
Design appraisal of certificated machinery according to the:
i. Steam Boiler within 45 working days
ii. Unfired Pressure Vessel within 20 working days
|
52
690
|
52
591
|
100%
86%
|
| 2 |
Process the application for registration of Safety and Health Officer (SHO) according to the requirements within 30 working days
|
174 |
168 |
97% |
| 3 | Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days | 4 | 4 | 100% |
| 4 | Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days | 40 | 40 | 100% |
| 5 | Approval for Permission To Install (PTI) a pipelines within 14 days | 2 | 2 | 100% |
| 6 | Approval for Permission To Operate (PTO) a pipelines within 10 days | 3 | 3 | 100% |
| 7 | To process a new application or renewal of a competent person to carry out Industrial Hygiene work within 30 working days after receiving a complete application | 68 | 68 | 100% |
| 8 | To process a new application or renewal of a assessor within 30 working days after receiving a complete application | 0 | 0 | 0% |
| 9 | To provide technical input and expertise in chemical management issues to internal staff and other agencies within 7 days | 5 | 5 | 100% |
| 10 | Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days | 28 | 28 | 100% |
| 11 | Investigate and response to every complaint received to department within 3 working days | 4 | 4 | 100% |
| 12 | Response to each complete application to conduct talk/lecture and exibition on Occupational Safety and Health within 7 working days | 3 | 3 | 100% |
| 13 | To commence forensic engineering investigation within 48 hours after receiving notification on an accident or incident | 5 | 5 | 100% |
| 14 | To produce receipt for every payment transaction over the counter payment within 10 minutes | 87 | 87 | 100% |
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