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Client Charter Status Achievement For February 2018

pdf Client Charter Achievement for February 2018

pdf Client Charter Achievement for January 2018

No. Cilent Charter Duration No. of Received No. Of Processed Achievement Percentage
1
Design approval of the following certificated machinery:        
i) Steam Boilers within 30 working days 30 days 51 51 100%
ii) Unfired Pressure Vessels within 15 working days  15 days 681 641 94%
2
Registration of Safety and Health Officers (SHO) within 30 working days 30 days 138 110 80%
3
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days  45 days  4 4 100%
4
Issuance of permit to install and operate for bulk storages within 10 working days 10 days  33 33 100%
5
Issuance of permit to install for pipelines within 10 working days 10 days  1 1 100%
6
Issuance of permit to operate for pipelines within 7 working days 7 days  5 5 100%
7 New registration of the following higien competency within 14 working days:    14 days      
i) Occupational Health Doctor  13 13 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  1 0 0%
iii) Indoor Air Quality (IAQ) Assessor  0 0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  1 1 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  1 1 100%
vi) Noise Competent Person  2 2 100%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  58 58 100%
8
Renewal of the following higien competency within 30 working days: 30 days      
i) Occupational Health Doctor  9  9 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  8  6 75%
iii) Indoor Air Quality (IAQ) Assessor  0  0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  1  1 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  1  1 100%
vi) Noise Competent Person  0  0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  114  114 100%
9
Response of complaints towards the department within 2 working days 2 days  4  4 100%
10
Response of application for talks and exhibitions on Occupational  Safety and Health within 6 working days 6 days 1  1 100%
11
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences 36 hours 3  2 67%
12
Issuance of official receipt for payment over the counter within 8 minutes 8 minutes  34  34 100%

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