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Client Charter Status Achievement For January 2018

pdf Client Charter Achievement for January 2018

pdf Client Charter Achievement for December 2017

No. Cilent Charter Duration No. of Received No. Of Processed Achievement Percentage
1
Design approval of the following certificated machinery:        
i) Steam Boilers within 30 working days 30 days 37 37 100%
ii) Unfired Pressure Vessels within 15 working days  15 days 809 729 90%
2
Registration of Safety and Health Officers (SHO) within 30 working days 30 days 189 155 82%
3
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days  45 days  5 5 100%
4
Issuance of permit to install and operate for bulk storages within 10 working days 10 days  44 44 100%
5
Issuance of permit to install for pipelines within 10 working days 10 days  12 12 100%
6
Issuance of permit to operate for pipelines within 7 working days 7 days  12 12 100%
7 New registration of the following higien competency within 14 working days:    14 days      
i) Occupational Health Doctor  13 13 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  2 1 50%
iii) Indoor Air Quality (IAQ) Assessor  0 0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  4 4 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  0 0 0%
vi) Noise Competent Person  0 0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  75 75 100%
8
Renewal of the following higien competency within 30 working days: 30 days      
i) Occupational Health Doctor  8  8 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  6  4 67%
iii) Indoor Air Quality (IAQ) Assessor  1  1 100%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  3  3 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  0  0 0%
vi) Noise Competent Person  0  0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  84  84 100%
9
Response of complaints towards the department within 2 working days 2 days  15  15 100%
10
Response of application for talks and exhibitions on Occupational  Safety and Health within 6 working days 6 days 0  0 0%
11
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences 36 hours 3  3 100%
12
Issuance of official receipt for payment over the counter within 8 minutes 8 minutes  39  39 100%

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