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Client Charter Status Achievement For September 2017

pdf Client Charter Achievement for September 2017 (166 KB)

pdf Client Charter Achievement for August 2017 (162 KB)

No. Cilent Charter Duration No. of Received No. Of Processed Achievement Percentage
1
Design approval of the following certificated machinery:        
i) Steam Boilers within 30 working days 30 days 29 29 100%
ii) Unfired Pressure Vessels within 15 working days  15 days  818 756 92%
2
Registration of Safety and Health Officers (SHO) within 30 working days 30 days 183 157 86%
3
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days  45 days  2 2 100%
4
Issuance of permit to install and operate for bulk storages within 10 working days 10 days  42 42 100%
5
Issuance of permit to install for pipelines within 10 working days 10 days  20 20 100%
6
Issuance of permit to operate for pipelines within 7 working days 7 days  12 12 100%
7 New registration of the following higien competency within 14 working days:    14 days      
i) Occupational Health Doctor  7 7 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  1 0 0%
iii) Indoor Air Quality (IAQ) Assessor  0 0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  0 0 0%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  0 0 0%
vi) Noise Competent Person  0 0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  42 42 100%
8
Renewal of the following higien competency within 30 working days: 30 days      
i) Occupational Health Doctor  1  1 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  4  1 25%
iii) Indoor Air Quality (IAQ) Assessor  0  0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  1  1 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  0  0 0%
vi) Noise Competent Person  0  0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  65  65 100%
9
Response of complaints towards the department within 2 working days 2 days 7 7 100%
10
Response of application for talks and exhibitions on Occupational  Safety and Health within 6 working days 6 days 4  4 100%
11
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences 36 hours 3  1 33%
12
Issuance of official receipt for payment over the counter within 8 minutes 8 minutes  37  37 100%

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