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Client Charter Status Achievement For February 2017

pdf Client Charter Achievement for February 2017 (12 KB)

No.Client CharterNo. of ReceivedNo. of ProcessedAchievement Percentage
1
Design appraisal of certificated machinery according to the:
i. Steam Boiler within 45 working days
ii. Unfired Pressure Vessel within 20 working days
 
 
40
607
 
 
40
604
 
 
100%
100%
2 Process the application for registration of Safety and Health Officer (SHO) according to the requirements within 30 working days

129

104

 81%

3 Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days 6 6 100%
4 Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days 29 29 100%
5 Approval for Permission To Install (PTI) a pipelines within 14 days 2 2 100%
6 Approval for Permission To Operate (PTO) a pipelines within 10 days 1 1 100%
7 To process a new application or renewal of a competent person to carry out Industrial Hygiene work within 30 working days after receiving a complete application  352 352 100%
8 To process a new application or renewal of a assessor within 30 working days after receiving a complete application 10 10 100%
9 To provide technical input and expertise in chemical management issues to internal staff and other agencies within 7 days 17 17 100%
10 Approval for registration of Occupational Health Doctor (OHD) within 30 days 9 9 100%
11 Investigate and response to every complaint received to department within 3 working days 6 6 100%
12 Response to each complete application to conduct talk/lecture and exibition on Occupational Safety and Health within 7 working days 5 5 100%
13 To commence forensic engineering investigation within 48 hours after receiving notification on an accident or incident 0 0 0%
14 To produce receipt for every payment transaction over the counter payment within 10 minutes 166 166 100%

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