Client Charter Status Achievement For March 2017
pdf Client Charter Achievement for March 2017
| No. | Cilent Charter | Duration | No. of Received | No. Of Processed | Achievement Percentage |
|
1
|
Design approval of the following certificated machinery: | ||||
| i) Steam Boilers within 30 working days | 30 days | 39 | 39 | 100% | |
| ii) Unfired Pressure Vessels within 15 working days | 15 days | 757 | 752 | 99% | |
|
2
|
Registration of Safety and Health Officers (SHO) within 30 working days | 30 days | 223 | 190 | 85% |
|
3
|
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days | 45 days | 2 | 2 | 100% |
|
4
|
Issuance of permit to install and operate for bulk storages within 10 working days | 10 days | 53 | 53 | 100% |
|
5
|
Issuance of permit to install for pipelines within 10 working days | 10 days | 10 | 10 | 100% |
|
6
|
Issuance of permit to operate for pipelines within 7 working days | 7 days | 11 | 11 | 100% |
| 7 | New registration of the following higien competency within 14 working days: | 14 days | |||
| i) Occupational Health Doctor | 10 | 10 | 100% | ||
| ii) Chemical Health Risk Assessment (CHRA) Assessor | 2 | 2 | 100% | ||
| iii) Indoor Air Quality (IAQ) Assessor | 0 | 0 | 0% | ||
| iv) Hygiene Technician I (Chemical Exposure Monitoring) | 0 | 0 | 0% | ||
| v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 0 | 0 | 0% | ||
| vi) Noise Competent Person | 0 | 0 | 0% | ||
| vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 181 | 181 | 100% | ||
|
8
|
Renewal of the following higien competency within 30 working days: | 30 days | |||
| i) Occupational Health Doctor | 5 | 5 | 100% | ||
| ii) Chemical Health Risk Assessment (CHRA) Assessor | 6 | 6 | 100% | ||
| iii) Indoor Air Quality (IAQ) Assessor | 0 | 0 | 0% | ||
| iv) Hygiene Technician I (Chemical Exposure Monitoring) | 1 | 1 | 100% | ||
| v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 2 | 2 | 100% | ||
| vi) Noise Competent Person | 3 | 3 | 100% | ||
| vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 143 | 143 | 100% | ||
|
9
|
Response of complaints towards the department within 2 working days | 2 days | 7 | 7 | 100% |
|
10
|
Response of application for talks and exhibitions on Occupational Safety and Health within 6 working days | 6 days | 1 | 1 | 100% |
|
11
|
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences | 36 hours | 3 | 3 | 100% |
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12
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Issuance of official receipt for payment over the counter within 8 minutes | 8 minutes | 178 | 178 | 100% |