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  • 2017
  • Client Charter Status Achievement For March 2017
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Client Charter Status Achievement For March 2017

pdf Client Charter Achievement for March 2017

No. Cilent Charter Duration No. of Received No. Of Processed Achievement Percentage
1
Design approval of the following certificated machinery:        
i) Steam Boilers within 30 working days 30 days 39 39 100%
ii) Unfired Pressure Vessels within 15 working days  15 days  757 752 99%
2
Registration of Safety and Health Officers (SHO) within 30 working days 30 days  223 190 85%
3
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days  45 days  2 2 100%
4
Issuance of permit to install and operate for bulk storages within 10 working days 10 days  53 53 100%
5
Issuance of permit to install for pipelines within 10 working days 10 days  10 10 100%
6
Issuance of permit to operate for pipelines within 7 working days 7 days  11 11 100%
7 New registration of the following higien competency within 14 working days:    14 days      
i) Occupational Health Doctor 10 10 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  2 2 100%
iii) Indoor Air Quality (IAQ) Assessor  0 0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  0 0 0%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  0 0 0%
vi) Noise Competent Person  0 0 0%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  181 181 100%
8
Renewal of the following higien competency within 30 working days: 30 days      
i) Occupational Health Doctor 5  5 100%
ii) Chemical Health Risk Assessment (CHRA) Assessor  6  6 100%
iii) Indoor Air Quality (IAQ) Assessor  0 0 0%
iv) Hygiene Technician I (Chemical Exposure Monitoring)  1 1 100%
v) Hygiene Technician II (Local Exhaust Ventilation System Testing)  2 2 100%
vi) Noise Competent Person  3 3 100%
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES)  143 143 100%
9
Response of complaints towards the department within 2 working days 2 days 7 7 100%
10
Response of application for talks and exhibitions on Occupational  Safety and Health within 6 working days 6 days  1 1 100%
11
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences 36 hours  3 3 100%
12
Issuance of official receipt for payment over the counter within 8 minutes 8 minutes  178 178 100%

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